The Novo Travel Sure App is an additional service provided by your insurance company. It is intended for you, clients of Thomas Cook in the destination of Cadiz (Novo Sancti Petri and Conil) for the duration of your holiday and it guarantees:
- Medical attention with no waiting times .
- 24 hour service .
- Personalised attention.
It includes:
- 24 hour health advice by qualified personnel.
- In an emergency, fast and direct contact with an English speaking doctor who will advise you on how to proceed: medical visits in or out of the hotel or in the hospital.